Susan’s Bio

Susan Robertson

Innovation and Change Leader — Consultant, 
Facilitator, Executive Coach, Keynoter

Instructor, Harvard University


My mission is to SHARPEN STRATEGIC CREATIVITY, TO PRODUCE REAL RESULTS.  I’m extremely fortunate that I make my living doing something I’m truly passionate about.  I  thrive on seeing people’s eyes light up when they realize they can think differently, they can solve problems more effectively, they can achieve their objectives more innovatively.  (And each of us can, once we learn a few tools & techniques.  If you don’t believe me, let’s talk.  I’ll prove to you that you can.)

Some of the world’s largest corporations call on me to consult with them on innovation initiatives, strategy, and culture. Clients include Georgia Pacific, Kashi, PPG, Kellogg’s, Pepsico, Clorox, Bank of America, Novartis, PetCo, AstraZeneca, P&G, Wells Fargo, Marriott, Chase, and HGTV, among others.

I design and manage strategic innovation projects, lead creative meetings & design thinking sessions, and facilitate better thinking in your strategic planning and visioning work. I also help companies create a culture of innovation, by proactively managing for it. My unique methodology for customer-centered innovation & co-creation includes training your customers in creative thinking processes, so they are better able to proactively generate ideas for you.

The NASA John F. Kennedy Space Center invited me to be a keynote speaker for their annual Innovation Expo, and I speak frequently about innovation & creativity across the U.S. and around the globe. I have spoken in places as diverse as South Africa, Italy, South Korea, Sweden, the U.K., China, France, Brazil, Mexico, and Greece.

I also teach about applied creative thinking and innovation at Harvard University, and I’m a senior faculty member at the annual Creative Problem Solving Institute, the world’s largest and longest-running creative thinking conference. I can bring this same creative thinking training to your company.

In prior corporate roles, I drove marketing and innovation for brands like Gatorade, Hasbro, Sunbeam, Fruit of the Loom, Quaker Rice Cakes, Calgon, AquaFresh, and Kibbles ‘n Bits.

If you need to sharpen creative thinking and produce real results at your company, I can help.