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What People Say About Our Work
With her keynote at our annual Customer Conference, Susan hit the trifecta of powerful, practical, and applicable. Her interactive style made it both easy and fun for us to understand the brain-based barriers to creative thinking and why we’re likely making suboptimal shortcuts every day. Then she taught us robust tools that we could immediately apply to enhance our capacity for innovation. The energy and buzz from our guests about this program was remarkable. If you’re looking for an engaging, knowledgeable, and dynamic speaker or consultant for innovative thinking, I highly recommend Susan.
–Bill Lucia, President & CEO, HMS Health Systems
I had the pleasure of working with Susan on a program where we wanted our audience of approximately 300 to experience first-hand some creative problem-solving tools and techniques. She masterfully designed and facilitated an energetic, interactive keynote that helped the audience ‘learn by doing.’ Due to her skill and charisma, the participants were able to experience the why, what, and how of these tools in highly memorable fashion. It was a home run for the organization and the audience. I highly recommend Susan. Her stage presence and personality are equally as strong as her creative problem-solving expertise.”
— Dan, Meeting Planning Professional
I had the opportunity to work with Susan on several different projects involving positioning new drugs and creating claims for new and existing drugs. With Susan, I get help focusing my objectives, assistance in managing my internal stakeholders, energy and a sense of fun, and importantly, follow-through til the end.
I just think a key thing with you is that you were typically the smartest person in the room…and often knew how the story might end…and yet, you didn’t feel the need to show off and announce that…you were always willing to let clients have their say, or to coach the people who might be a little lost…and let them get to the answer.
At most conferences, the best I hope for is a nugget or two of learning. But with Susan’s keynote at the Healthcare Marketing & Consumer Experience Conference, I felt like I actually got useful training that I will use immediately.
–Jennifer, Marketing VP, Healthcare
Susan is an outstanding facilitator, she is able to work with a diverse set of clients diplomatically; she can change direction at the drop of a hat, OR herd cats to get to a conclusion; and the results are always above gold standard.
–Julie, Consumer Health Care
For our annual company-wide meeting, we were looking for a keynote speaker who would not only inspire us, but would actually teach us to think more creatively. Susan excelled at delivering on both objectives. She fully engaged the audience with compelling stories and insights, and she taught us concrete thinking tools that we could immediately put to use. In addition, she consulted with key leaders in advance on how to put the tools to use in later break-out sessions, and she coached and facilitated break-out teams in using the tools on our real business challenges. We deemed our meeting a tremendous success, in large part to the creative mind-set that Susan established in the opening keynote. I highly recommend Susan; her stage presence, her professionalism, and her expertise all contributed to a great experience in working with her.
–Karen, Sr. Director, Strategic Events
As a conference organizer, I’m always looking for speakers who educate, engage, and inspire. Susan does just that! With 88% of evaluations (from the conference we worked on together) giving her the highest rating, Susan elevated the tone of the conference and provided attendees with real world, take home strategies to inspire creativity and enhance brainstorming within their own teams. I would highly recommend Susan for any meeting designed for leaders within an organization.
-Madelynn, Producer, Hospital Marketing & Consumer Engagement Summit
Susan is a tsunami of strategic thinking, as well as a master facilitator, and a compassionate taskmaster.
–Marla, Consumer Packaged Goods
Susan facilitated the week-long creative thinking training I attended at the Creative Problem Solving Institute. She impressed me as an extremely knowledgeable professional who was able to relate to each of us in a personal way. She has an innate ability to inspire others to do their best and to learn continuously.
— Michael, Big 4 Accounting / Consulting